Menu
Cart 0

Double 2 Telepresence Robot

Double Robotics

Item #:

  • $ 2,49900

Merchant Equipment Store Credit Card Logos

5% Off Orders! (Excludes Robowmow) Enter "ROBOSUMMER5" At Checkout.

Offer Ends:


Shopify secure badge

This item is out of stock.

Shipping & Returns: Free Shipping. Free Returns. All The Time. Learn More.

Questions? Quick Help

Double gives you a physical presence at work or
school when you can’t be there in person.

Lateral Stability Control

Lateral Stability Control is a shock absorption mechanism built in the base to maintain lateral stability while traversing common obstacles in an office or classroom setting, such as cords, bumps, or a change in threshold.

Power Drive

Power Drive enables the robot to go up to 80% faster than normal driving speed, when the driver needs to go a long distance. Simply hold down the Shift key on your keyboard while driving with the arrow keys.

 

Not sure you are ready to buy?

Simply Rent It!

PLEASE SEE THE TERMS AND CONDITIONS BELOW.

We recommend a 1 year rental. After a year, we may have something better to offer you, as we stay up on the latest and greatest, and you will already be comfortable with the easy operations and the way it has changed your life.

Added Comfort

If for any reason during the first 30 days of rental, you feel as though you would like to cancel the rental, simply do so and only pay for the month. We know it won’t happen!

 

 

Specifications

Crash Avoidance
"Always-on-the-Floor" Camera Feature
Height
47-60" (120-150 cm)
Top Speed
Unknown
Type
Telepresence
Brand
Double Robotics
Video Resolution
Dependent Upon Device Used
Bandwidth Required
1 Mbps up/down
Tablet Auto-Charged
Yes
Auto-Activate
Unknown
Charge Time
2 hours
Docking Station
Optional
Run Time
6-8 hours
Unique Features
Camera Kit, Power Drive
Auto-Docking
No
Network Connectivity
WiFi or 4G/LTE
Warranty
30-day Money Back Guarantee and 1 year warranty

 

Features

Improved Lateral Stability and Power Drive.


Recommended Tablets: iPad Air or iPad Air 2.


Camera Kit: 5 MP, 150 degree wide-angle lens. Requires an iPad with a Lightning port.


Auto-Charging of the iPad from the Double 2's battery.

 


Remote Users: The Double 2 can be driven using an iPad, iPhone, iPod Touch, or a Chrome web browser.


Compatible with first generation Double charging dock.


Double 2 Weight: 15 lbs (7kg) after adding an iPad.


Warranty: All repairs and shipping costs due to manufacturing defects are covered by Double Robotics for one (1) year.  An extended warranty (to three (3) years) is available.  


Returns and Exchanges: Handled directly by Double Robotics.


Return Policy: 30-day money-back guarantee.  The Double 2 must be returned in brand-new condition and within 30 days of delivery.  The customer pays for shipping the robot back to Double Robotics.

 

 

 

 

RENTAL TERMS AND CONDITIONS:

Legally binding agreement. By submitting a rental order through www.myrobotrr.com the customer agrees with the Terms & Conditions as part of the order process for Robots provided by Robot R&R, or by otherwise submitting a Robot R&R order form, the person or entity for which customer information is provided in the cart or order form (“Customer”) accepts and agrees to, and intends to be legally bound by, these Terms of Service. Robot R&R may change these Terms of Service from time to time, effective upon notice to Customer that an updated version is available on www.myrobotrr.com.

Robots. Robot R&R will provide Customer with use of the products selected by Customer in the cart or order form, as such products are described on Robot R&R.com from time to time (the “Robots”). Robot R&R reserves the right not to accept Customer’s order or otherwise to decline to provide Customer with the Robots.

Cancellation. The term of Customer’s use of the Robots will commence on the date of delivery of the Robots and will continue for the term selected by Customer in the cart or order form (the “Term”). However, Customer may cancel the Term within the first 30 days of the Term by returning the Robots to the address on the return label provided with the shipment within such period. In such event, Customer will be liable only for the first month’s charges and for any loss, theft or damage to the Robots, as provided below.

    Delivery. Robot R&R will ship the Robots to the locations specified by Customer in the cart or order form. Robot R&R will send the Robots for shipment, via ground shipping service, within 3 business days from the order date, but Robot R&R does not guarantee a delivery date to Customer. The Robots will be deemed accepted by Customer upon delivery to such location by Robot R&R’s shipping company. Robot R&R will bear risk of loss until such delivery, and Customer will bear risk of loss thereafter.

     

  • Setup. Robot R&R will provide Customer with telephone support, during normal business hours, to assist with the setup and operation of the Robots.
  • Damage. Customer will be responsible for, and shall pay all costs associated with, any loss, theft or damage to the Robots (including, without limitation, repair or replacement), as determined by Robot R&R in its reasonable discretion. Without limiting the foregoing, Customer will return the Robots, as provided below, in the condition in which the Robots were delivered by Robot R&R.

    Malfunction. In the event of a malfunction of a Robot that does not result in any way from an act or omission of Customer (or any user of the Robot), Robot R&R will replace or repair the Robot within 5 business days after Customer returns the Robot to Robot R&R, as provided below. In the event that Robot R&R fails to replace or repair the Robot within such period, Customer will be entitled to abatement of the monthly charges, on a per diem basis, until Robot R&R has replaced or repaired the Robot. The foregoing constitutes Robot R&R’s sole obligation and Customer’s exclusive remedy in the event of any malfunction of a Robot.

    Return. Robot R&R will include with its delivery of the Robots a prepaid shipping label for return of the Robots by Customer, which will include the required return date that is 5 business days after expiration or termination of the Term and the address of Robot R&R to which the Robots must be shipped. Customer will return the Robots to Robot R&R at such address, prior to the required return date included on the shipping label (or upon notice to Customer of recall by Robot R&R), via the shipper included on the shipping label, using in the original packaging provided by Robot R&R. Customer will bear risk of loss until delivery to Robot R&R at such address, and Robot R&R will bear risk of loss thereafter. In the event the Robots are not received by Robot R&R prior to the required return date, Robot R&R may elect to automatically extend and renew the Term on a month to month basis until the Robots are returned or terminate the Term and, among other things, deem the Robots lost or stolen (and charge Customer’s credit card for the costs associated with such loss or theft).
    Charges. Customer will pay all charges set forth in the cart or order form. In addition, Customer will pay all costs of shipping and return of the Robots, including the cost of the prepaid shipping label provided by Robot R&R. Charges are exclusive of all taxes and similar fees now in force or enacted in the future imposed on the transaction and/or the delivery or use of Robots, all of which will be the responsibility of Customer. Customer will be liable for all costs (including, without limitation, reasonable attorney fees) incurred by Robot R&R in connection with collecting any charges or other amounts to which it may be entitled or enforcing its rights under these Terms of Service.

    Billing arrangements. Customer will provide Robot R&R with valid major credit card information and will pay by such credit card all charges (including, without limitation, upon any acceleration of charges), shipping and return costs, the purchase price for the purchase option, for any loss, theft or damage to the Robots, or any other amounts to which Robot R&R may be entitled pursuant to these Terms of Service. Robot R&R will charge Customer’s credit card in advance of Robot delivery for shipping and return costs, in advance of each month for recurring charges and as incurred for any loss, theft or damage costs or other amounts. Customer authorizes Robot R&R to charge Customer’s credit card as provided above and agrees not to dispute or cancel charges of Robot R&R properly made in accordance with these Terms of Service.

    Breach by Customer. Robot R&R may, in its sole discretion, elect to terminate the Term (and Customer’s use of the Robots) upon and after (a) Customer's failure to make timely payment in full of any charges or other amounts, (b) any breach or noncompliance by Customer (or any user of the Robots) of any of the provisions of these Terms of Service, (c) Customer's failure to continue to function as a going concern or to operate in the ordinary course of business, or if Customer commits an act of bankruptcy within the meaning of the federal bankruptcy laws, or if bankruptcy, receivership, insolvency, reorganization, dissolution, liquidation or other similar proceedings will be instituted by or against Customer, or (d) Customer's (or any user of the Robot’s) use of the Robots in any manner that, in Robot R&R’s reasonable discretion, could adversely affect Robot R&R’s public image, goodwill, reputation or contractual relations (including, without limitation, its agreements with manufacturers of the Robots), or could subject it to liability.

    Acceleration of Charges. In the event Robot R&R terminates the Term as provided above, Customer will pay to Robot R&R an early cancellation fee in an amount equal to the entire amount that Customer would otherwise have been obligated to pay to Robot R&R over the remainder of the then-current Term. Customer acknowledges that such payment is not a penalty but is in the nature of liquidated damages, to be paid in addition to other obligations of Customer. In addition, in such event, Robot R&R may take possession of the Robots without demand, notice or legal process, wherever they may be located.

    Robot R&R Ownership. These Terms of Service, and the provision/use of the Robots, do not convey any rights of ownership or title to Customer in or related to any Robot. No right or license is granted to Customer to use any Robot R&R name, mark or logo. Robot R&R will have the right to fully exploit any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by Customer or any other party relating to the Robots.

    Customer Responsibilities
    1. Customer will use the Robots solely for Customer's own internal business purposes (i.e., for itself and its employees and authorized representatives).
    2.   Customer will not use the Robots for any purpose other than that for which they are intended (including, without limitation, Robots may not be used outdoors), or in violation of any law or in aid of any unlawful, inappropriate or improper act.
    3.  Customer will use the Robots in a careful, safe and appropriate manner, including, without limitation, in compliance with any manufacturer’s recommendations, warnings and instructions.
    4.  Customer will not rent, lease, license, sublicense, sell, resell, transfer, assign, pledge, distribute or otherwise make available to any third party the Robots or use of the Robots.
    5.  Without limiting any other liability of Customer, Customer will be liable for the manner in which the Robots may be used by any person or entity, including, without limitation, for any breach or violation of these Terms of Service.
    Indemnification by Customer. Customer will indemnify, defend and hold harmless Robot R&R and its members, managers, employees and representatives from and against any and all losses, claims, obligations, liabilities, actions, suits, proceedings, demands, judgments, payments, costs and expenses (including, without limitation, court costs, amounts paid in settlement, judgments, and reasonable attorney fees and other expenses), and damages of any kind, nature or description whatsoever (“Damages”) arising out of (i) any misrepresentation, breach of covenant or warranty or other breach or violation of these Terms of Service by Customer, (ii) use of the Robots by Customer or any user of the Robots, and (iii) any other act or omission of Customer, its affiliates or any of their owners, officers, representatives, employees or users or such third parties (including, without limitation, personal injury or damage to property).

    Warranty of Robot R&R. Robot R&R warrants that the Robots will be delivered to Customer in good condition and working order. EXCEPT FOR THE FOREGOING, ROBOT R&R DISCLAIMS ANY AND ALL WARRANTIES RELATING TO THE ROBOTS OR ANY OTHER MATTER, INCLUDING, WITHOUT LIMITATION, THE CONDITION OF THE ROBOTS, ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR TRADE PRACTICE.

    Limitations of Robot R&R’s Liability
    o No consequential damages. IN NO EVENT WILL EITHER PARTY BE LIABLE OR RESPONSIBLE TO THE OTHER FOR ANY TYPE OF INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY, RELIANCE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST REVENUE, LOST PROFITS, LOSS OF GOODWILL, REPLACEMENT GOODS, LOSS OF TECHNOLOGY, RIGHTS OR SERVICES, LOSS OR INACCURACY OF DATA, OR INTERRUPTION, INACCURACY OR LOSS OF USE OF EQUIPMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE FORESEEABILITY OF SUCH DAMAGES, WHETHER ARISING UNDER THEORY OF CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.  
    1. Liability exclusions. IN NO EVENT WILL ROBOT R&R BE LIABLE TO CUSTOMER OR ANY OTHER PERSON OR ENTITY FOR DAMAGES ARISING IN ANY MANNER OUT OF ANY USE OF THE ROBOTS (OR ANY INABILITY TO USE, MALFUNTION, OR LOSS, NONPERFORMANCE, OR FAILURE OF THE ROBOTS).
    2.   Liability maximum. IN THE EVENT ROBOT R&R WILL BE LIABLE TO CUSTOMER NOTWITHSTANDING THE LIMITATIONS AND EXCLUSIVE REMEDIES HEREIN, ROBOT R&R’S LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, BY STATUTE OR OTHERWISE) WILL NOT EXCEED, IN THE AGGREGATE, THE LAST 12 MONTHS OF THE MONTHLY RECURRING CHARGES ACTUALLY PAID TO ROBOT R&R.
    3.   Survival. THE PARTIES ACKNOWLEDGE THAT ROBOT R&R HAS SET ITS PRICES AND AGREED TO PROVIDE THE ROBOTS IN RELIANCE UPON THE LIMITATIONS OF LIABILITY AND THE DISCLAIMERS OF WARRANTIES AND DAMAGES SET FORTH HEREIN, AND THAT THEY FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES. THE LIMITATIONS AND EXCLUSIONS OF LIABILITY AND DISCLAIMERS SPECIFIED IN THESE TERMS OF SERVICE WILL SURVIVE FAILURE OF AN EXCLUSIVE REMEDY (AND THE SEVERABILITY OF SUCH PROVISIONS) AND WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF LIMITED REMEDY.
    4.  Public Announcements. Robot R&R may use Customer’s name, marks and logo in Robot R&R’s client list, case studies or in other promotional information, including, without limitation, press releases, brochures, letters and electronic media such as e-mails and websites.

    Miscellaneous provisions. Customer must be at least 18 years old to order or use the Robots. These Terms of Service will be governed by and construed in accordance with the internal laws of the Commonwealth of Pennsylvania, without regard to its principles of conflicts of laws. Robot R&R and Customer each hereby submits (and waives the right to contest on any grounds) to the exclusive, personal jurisdiction of either the Federal District Court for the Eastern District of Pennsylvania or any state, municipal or local court located in Philadelphia County, PA for all claims, disputes or controversies involving such parties and relating to the Robots or these Terms of Service; provided, however, nothing herein will prevent Robot R&R from asserting a claim for indemnification or any other claim hereunder in connection with a third party action in the same jurisdiction where a third party action has been brought. No terms or information set forth on any document (other than an order form accepted by Robot R&R) will add to or vary these Terms and Condition. If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid or unenforceable, such provision(s) will be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect. Except for the payment of charges by Customer, neither party will be liable for any failure to perform, or any delay in performing its obligations under these Terms
    of Service to the extent such failure or delay is caused by or results from an event beyond such party's reasonable control, including, without limitation, acts of God, acts of war and terrorism, accidents, fires, floods, unusual weather conditions, strikes, labor disputes, governmental actions and telecommunications failures. Robot R&R will not be liable in the event that it does not have products available to provide to Customer. No joint venture, partnership, employment, or agency relationship exists between Customer and Robot R&R as a result of the provision/use of the Robots or these Terms of Service. The failure of Robot R&R to enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision. All remedies of Robot R&R under these Terms of Service, including, without limitation, Robot R&R’s right to accelerate charges, take possession of the Robots, or terminate use of the Robots, will be cumulative and not in limitation of any other remedies. These Terms of Service comprise the entire agreement between Customer and Robot R&R and supersede all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, regarding the subject matter hereof. Customer may not assign its rights to the Robots without Robot R&R’ prior written consent. Robot R&R may give legal notice by means of electronic or other mail to Customer's address on record in Robot R&R account information. Sections 11 and 16 through and including 20 will survive the termination or expiration of the Term or these Terms of Service.                             

    UPON PLACING AN ORDER FOR THE DOUBLE 2 TELEPRESENCE ROBOT, YOU ARE AUTHORIZING THAT YOU WILL BE ABIDING BY THESE TERMS AND CONDITIONS.    

      Free Standard Shipping On All Orders (Excluding Robomow)!

      Free Standard Shipping with any online purchase (excluding Robomow). Orders typically arrive within 3-7 business days. Items shipped directly from the vendor or to Alaska and Hawaii have longer delivery lead times. This offer does not apply to international, Puerto Rico or Business Direct orders.

      Order Confirmation:

      As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

      Order Shipment:

      If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@myrobotrr.com.

      Damages and Defective Products:

      Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  Claims for shipping damages or defective materials must be in writing and received by Robot R&R within seven (7) days after receipt of shipment by buyer. Failure to make such claim within the stated period shall constitute an irrevocable acceptance of the goods and an admission that the goods fully comply with all the terms and conditions of the buyer's order.If your item(s) do arrived damaged, please send photos to info@myrobotrr.com and we will process an insurance claim on your behalf.

      Cancellations, Refunds, & Returns:

      All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  Refunds will only be issued to the original credit card that you use when placing your order. You must first advise us by emailing us at info@myrobotrr.com. Robot R&R will provide you with a Return Merchandise Authorization (RMA) number and the shipping return address. No returns will be accepted without having previously obtained a RMA number. The product must then be returned in its original packaging (in perfect condition for resale) with its receipt and a small note for the reason of the return and your RMA number to shipping return address designated with your RMA number. The note will help us to serve you better and improve our products. Free returns will only be honored if the return is within 7 days of receipt or if return is a result of a shipping error on our part; otherwise, you must also cover the cost of returning the product. Item and shipping reimbursement will be denied for any products which do not conform to the above mentioned conditions. 

      *Note there are no returns on Robomow products or Makerbot products per the manufacturer's policy

      * Return Payments may be issued back to the credit card within 2 weeks

      At Robot R&R we strive to achieve and consistently improve customer satisfaction. We want you to order from us with confidence, knowing that you are getting quality products from an authorized retailer, in the top brands in our industry, for the lowest possible price.

       

      30 Day Money Back Guarantee

      We want you to be fully satisfied with every item that you purchase from www.myrobotrr.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price with free shipping (free shipping only applies if return is within 7 days of receipt or if return is a result of a shipping error on our part). The item must be returned, unused, or used but in new/excellent condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit (Please contact us to ensure proper return and shipping information prior to shipping/returning the product, see Free Shipping & Returns).

      Our 30 day money back guarantee is in addition to your manufacturer’s warranty.

        

      100% Price Guarantee

      We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

      To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly. 

       

      Our 100% Price Guarantee has some limitations:

      • You must purchase the item from our website before requesting your Price Match Guarantee
      • Promotions such as rebates and buy one, get one free offers are not eligible
      • The item must be in stock on the competitors website
      • The competitor must be an online store, they may not have a retail location
      • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
      • The competitor must be an Authorized Retailer of the product in question
      • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

      Looking for answers?  Find out more at our frequently asked questions at the links below:

       

      Robotic Lawn Mowers FAQs

      Robotic Pool Vacuums FAQs

      Robotic Vacuum Cleaners

      Robotic Floor Cleaners FAQs

       

      Please let us know if you have any further questions by sending us an email at info@myrobotrr.com, through live chat, or giving us a call at 1-844-ROBOTRR.

       

      Double gives you a physical presence at work or
      school when you can’t be there in person.

      Lateral Stability Control

      Lateral Stability Control is a shock absorption mechanism built in the base to maintain lateral stability while traversing common obstacles in an office or classroom setting, such as cords, bumps, or a change in threshold.

      Power Drive

      Power Drive enables the robot to go up to 80% faster than normal driving speed, when the driver needs to go a long distance. Simply hold down the Shift key on your keyboard while driving with the arrow keys.

       

      Not sure you are ready to buy?

      Simply Rent It!

      PLEASE SEE THE TERMS AND CONDITIONS BELOW.

      We recommend a 1 year rental. After a year, we may have something better to offer you, as we stay up on the latest and greatest, and you will already be comfortable with the easy operations and the way it has changed your life.

      Added Comfort

      If for any reason during the first 30 days of rental, you feel as though you would like to cancel the rental, simply do so and only pay for the month. We know it won’t happen!

       

       

      Specifications

      Crash Avoidance
      "Always-on-the-Floor" Camera Feature
      Height
      47-60" (120-150 cm)
      Top Speed
      Unknown
      Type
      Telepresence
      Brand
      Double Robotics
      Video Resolution
      Dependent Upon Device Used
      Bandwidth Required
      1 Mbps up/down
      Tablet Auto-Charged
      Yes
      Auto-Activate
      Unknown
      Charge Time
      2 hours
      Docking Station
      Optional
      Run Time
      6-8 hours
      Unique Features
      Camera Kit, Power Drive
      Auto-Docking
      No
      Network Connectivity
      WiFi or 4G/LTE
      Warranty
      30-day Money Back Guarantee and 1 year warranty

       

      Features

      Improved Lateral Stability and Power Drive.


      Recommended Tablets: iPad Air or iPad Air 2.


      Camera Kit: 5 MP, 150 degree wide-angle lens. Requires an iPad with a Lightning port.


      Auto-Charging of the iPad from the Double 2's battery.

       


      Remote Users: The Double 2 can be driven using an iPad, iPhone, iPod Touch, or a Chrome web browser.


      Compatible with first generation Double charging dock.


      Double 2 Weight: 15 lbs (7kg) after adding an iPad.


      Warranty: All repairs and shipping costs due to manufacturing defects are covered by Double Robotics for one (1) year.  An extended warranty (to three (3) years) is available.  


      Returns and Exchanges: Handled directly by Double Robotics.


      Return Policy: 30-day money-back guarantee.  The Double 2 must be returned in brand-new condition and within 30 days of delivery.  The customer pays for shipping the robot back to Double Robotics.

       

       

       

       

      RENTAL TERMS AND CONDITIONS:

      Legally binding agreement. By submitting a rental order through www.myrobotrr.com the customer agrees with the Terms & Conditions as part of the order process for Robots provided by Robot R&R, or by otherwise submitting a Robot R&R order form, the person or entity for which customer information is provided in the cart or order form (“Customer”) accepts and agrees to, and intends to be legally bound by, these Terms of Service. Robot R&R may change these Terms of Service from time to time, effective upon notice to Customer that an updated version is available on www.myrobotrr.com.

      Robots. Robot R&R will provide Customer with use of the products selected by Customer in the cart or order form, as such products are described on Robot R&R.com from time to time (the “Robots”). Robot R&R reserves the right not to accept Customer’s order or otherwise to decline to provide Customer with the Robots.

      Cancellation. The term of Customer’s use of the Robots will commence on the date of delivery of the Robots and will continue for the term selected by Customer in the cart or order form (the “Term”). However, Customer may cancel the Term within the first 30 days of the Term by returning the Robots to the address on the return label provided with the shipment within such period. In such event, Customer will be liable only for the first month’s charges and for any loss, theft or damage to the Robots, as provided below.

        Delivery. Robot R&R will ship the Robots to the locations specified by Customer in the cart or order form. Robot R&R will send the Robots for shipment, via ground shipping service, within 3 business days from the order date, but Robot R&R does not guarantee a delivery date to Customer. The Robots will be deemed accepted by Customer upon delivery to such location by Robot R&R’s shipping company. Robot R&R will bear risk of loss until such delivery, and Customer will bear risk of loss thereafter.

         

      • Setup. Robot R&R will provide Customer with telephone support, during normal business hours, to assist with the setup and operation of the Robots.
      • Damage. Customer will be responsible for, and shall pay all costs associated with, any loss, theft or damage to the Robots (including, without limitation, repair or replacement), as determined by Robot R&R in its reasonable discretion. Without limiting the foregoing, Customer will return the Robots, as provided below, in the condition in which the Robots were delivered by Robot R&R.

        Malfunction. In the event of a malfunction of a Robot that does not result in any way from an act or omission of Customer (or any user of the Robot), Robot R&R will replace or repair the Robot within 5 business days after Customer returns the Robot to Robot R&R, as provided below. In the event that Robot R&R fails to replace or repair the Robot within such period, Customer will be entitled to abatement of the monthly charges, on a per diem basis, until Robot R&R has replaced or repaired the Robot. The foregoing constitutes Robot R&R’s sole obligation and Customer’s exclusive remedy in the event of any malfunction of a Robot.

        Return. Robot R&R will include with its delivery of the Robots a prepaid shipping label for return of the Robots by Customer, which will include the required return date that is 5 business days after expiration or termination of the Term and the address of Robot R&R to which the Robots must be shipped. Customer will return the Robots to Robot R&R at such address, prior to the required return date included on the shipping label (or upon notice to Customer of recall by Robot R&R), via the shipper included on the shipping label, using in the original packaging provided by Robot R&R. Customer will bear risk of loss until delivery to Robot R&R at such address, and Robot R&R will bear risk of loss thereafter. In the event the Robots are not received by Robot R&R prior to the required return date, Robot R&R may elect to automatically extend and renew the Term on a month to month basis until the Robots are returned or terminate the Term and, among other things, deem the Robots lost or stolen (and charge Customer’s credit card for the costs associated with such loss or theft).
        Charges. Customer will pay all charges set forth in the cart or order form. In addition, Customer will pay all costs of shipping and return of the Robots, including the cost of the prepaid shipping label provided by Robot R&R. Charges are exclusive of all taxes and similar fees now in force or enacted in the future imposed on the transaction and/or the delivery or use of Robots, all of which will be the responsibility of Customer. Customer will be liable for all costs (including, without limitation, reasonable attorney fees) incurred by Robot R&R in connection with collecting any charges or other amounts to which it may be entitled or enforcing its rights under these Terms of Service.

        Billing arrangements. Customer will provide Robot R&R with valid major credit card information and will pay by such credit card all charges (including, without limitation, upon any acceleration of charges), shipping and return costs, the purchase price for the purchase option, for any loss, theft or damage to the Robots, or any other amounts to which Robot R&R may be entitled pursuant to these Terms of Service. Robot R&R will charge Customer’s credit card in advance of Robot delivery for shipping and return costs, in advance of each month for recurring charges and as incurred for any loss, theft or damage costs or other amounts. Customer authorizes Robot R&R to charge Customer’s credit card as provided above and agrees not to dispute or cancel charges of Robot R&R properly made in accordance with these Terms of Service.

        Breach by Customer. Robot R&R may, in its sole discretion, elect to terminate the Term (and Customer’s use of the Robots) upon and after (a) Customer's failure to make timely payment in full of any charges or other amounts, (b) any breach or noncompliance by Customer (or any user of the Robots) of any of the provisions of these Terms of Service, (c) Customer's failure to continue to function as a going concern or to operate in the ordinary course of business, or if Customer commits an act of bankruptcy within the meaning of the federal bankruptcy laws, or if bankruptcy, receivership, insolvency, reorganization, dissolution, liquidation or other similar proceedings will be instituted by or against Customer, or (d) Customer's (or any user of the Robot’s) use of the Robots in any manner that, in Robot R&R’s reasonable discretion, could adversely affect Robot R&R’s public image, goodwill, reputation or contractual relations (including, without limitation, its agreements with manufacturers of the Robots), or could subject it to liability.

        Acceleration of Charges. In the event Robot R&R terminates the Term as provided above, Customer will pay to Robot R&R an early cancellation fee in an amount equal to the entire amount that Customer would otherwise have been obligated to pay to Robot R&R over the remainder of the then-current Term. Customer acknowledges that such payment is not a penalty but is in the nature of liquidated damages, to be paid in addition to other obligations of Customer. In addition, in such event, Robot R&R may take possession of the Robots without demand, notice or legal process, wherever they may be located.

        Robot R&R Ownership. These Terms of Service, and the provision/use of the Robots, do not convey any rights of ownership or title to Customer in or related to any Robot. No right or license is granted to Customer to use any Robot R&R name, mark or logo. Robot R&R will have the right to fully exploit any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by Customer or any other party relating to the Robots.

        Customer Responsibilities
        1. Customer will use the Robots solely for Customer's own internal business purposes (i.e., for itself and its employees and authorized representatives).
        2.   Customer will not use the Robots for any purpose other than that for which they are intended (including, without limitation, Robots may not be used outdoors), or in violation of any law or in aid of any unlawful, inappropriate or improper act.
        3.  Customer will use the Robots in a careful, safe and appropriate manner, including, without limitation, in compliance with any manufacturer’s recommendations, warnings and instructions.
        4.  Customer will not rent, lease, license, sublicense, sell, resell, transfer, assign, pledge, distribute or otherwise make available to any third party the Robots or use of the Robots.
        5.  Without limiting any other liability of Customer, Customer will be liable for the manner in which the Robots may be used by any person or entity, including, without limitation, for any breach or violation of these Terms of Service.
        Indemnification by Customer. Customer will indemnify, defend and hold harmless Robot R&R and its members, managers, employees and representatives from and against any and all losses, claims, obligations, liabilities, actions, suits, proceedings, demands, judgments, payments, costs and expenses (including, without limitation, court costs, amounts paid in settlement, judgments, and reasonable attorney fees and other expenses), and damages of any kind, nature or description whatsoever (“Damages”) arising out of (i) any misrepresentation, breach of covenant or warranty or other breach or violation of these Terms of Service by Customer, (ii) use of the Robots by Customer or any user of the Robots, and (iii) any other act or omission of Customer, its affiliates or any of their owners, officers, representatives, employees or users or such third parties (including, without limitation, personal injury or damage to property).

        Warranty of Robot R&R. Robot R&R warrants that the Robots will be delivered to Customer in good condition and working order. EXCEPT FOR THE FOREGOING, ROBOT R&R DISCLAIMS ANY AND ALL WARRANTIES RELATING TO THE ROBOTS OR ANY OTHER MATTER, INCLUDING, WITHOUT LIMITATION, THE CONDITION OF THE ROBOTS, ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR TRADE PRACTICE.

        Limitations of Robot R&R’s Liability
        o No consequential damages. IN NO EVENT WILL EITHER PARTY BE LIABLE OR RESPONSIBLE TO THE OTHER FOR ANY TYPE OF INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY, RELIANCE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST REVENUE, LOST PROFITS, LOSS OF GOODWILL, REPLACEMENT GOODS, LOSS OF TECHNOLOGY, RIGHTS OR SERVICES, LOSS OR INACCURACY OF DATA, OR INTERRUPTION, INACCURACY OR LOSS OF USE OF EQUIPMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE FORESEEABILITY OF SUCH DAMAGES, WHETHER ARISING UNDER THEORY OF CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.  
        1. Liability exclusions. IN NO EVENT WILL ROBOT R&R BE LIABLE TO CUSTOMER OR ANY OTHER PERSON OR ENTITY FOR DAMAGES ARISING IN ANY MANNER OUT OF ANY USE OF THE ROBOTS (OR ANY INABILITY TO USE, MALFUNTION, OR LOSS, NONPERFORMANCE, OR FAILURE OF THE ROBOTS).
        2.   Liability maximum. IN THE EVENT ROBOT R&R WILL BE LIABLE TO CUSTOMER NOTWITHSTANDING THE LIMITATIONS AND EXCLUSIVE REMEDIES HEREIN, ROBOT R&R’S LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, BY STATUTE OR OTHERWISE) WILL NOT EXCEED, IN THE AGGREGATE, THE LAST 12 MONTHS OF THE MONTHLY RECURRING CHARGES ACTUALLY PAID TO ROBOT R&R.
        3.   Survival. THE PARTIES ACKNOWLEDGE THAT ROBOT R&R HAS SET ITS PRICES AND AGREED TO PROVIDE THE ROBOTS IN RELIANCE UPON THE LIMITATIONS OF LIABILITY AND THE DISCLAIMERS OF WARRANTIES AND DAMAGES SET FORTH HEREIN, AND THAT THEY FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES. THE LIMITATIONS AND EXCLUSIONS OF LIABILITY AND DISCLAIMERS SPECIFIED IN THESE TERMS OF SERVICE WILL SURVIVE FAILURE OF AN EXCLUSIVE REMEDY (AND THE SEVERABILITY OF SUCH PROVISIONS) AND WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF LIMITED REMEDY.
        4.  Public Announcements. Robot R&R may use Customer’s name, marks and logo in Robot R&R’s client list, case studies or in other promotional information, including, without limitation, press releases, brochures, letters and electronic media such as e-mails and websites.

        Miscellaneous provisions. Customer must be at least 18 years old to order or use the Robots. These Terms of Service will be governed by and construed in accordance with the internal laws of the Commonwealth of Pennsylvania, without regard to its principles of conflicts of laws. Robot R&R and Customer each hereby submits (and waives the right to contest on any grounds) to the exclusive, personal jurisdiction of either the Federal District Court for the Eastern District of Pennsylvania or any state, municipal or local court located in Philadelphia County, PA for all claims, disputes or controversies involving such parties and relating to the Robots or these Terms of Service; provided, however, nothing herein will prevent Robot R&R from asserting a claim for indemnification or any other claim hereunder in connection with a third party action in the same jurisdiction where a third party action has been brought. No terms or information set forth on any document (other than an order form accepted by Robot R&R) will add to or vary these Terms and Condition. If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid or unenforceable, such provision(s) will be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect. Except for the payment of charges by Customer, neither party will be liable for any failure to perform, or any delay in performing its obligations under these Terms
        of Service to the extent such failure or delay is caused by or results from an event beyond such party's reasonable control, including, without limitation, acts of God, acts of war and terrorism, accidents, fires, floods, unusual weather conditions, strikes, labor disputes, governmental actions and telecommunications failures. Robot R&R will not be liable in the event that it does not have products available to provide to Customer. No joint venture, partnership, employment, or agency relationship exists between Customer and Robot R&R as a result of the provision/use of the Robots or these Terms of Service. The failure of Robot R&R to enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision. All remedies of Robot R&R under these Terms of Service, including, without limitation, Robot R&R’s right to accelerate charges, take possession of the Robots, or terminate use of the Robots, will be cumulative and not in limitation of any other remedies. These Terms of Service comprise the entire agreement between Customer and Robot R&R and supersede all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, regarding the subject matter hereof. Customer may not assign its rights to the Robots without Robot R&R’ prior written consent. Robot R&R may give legal notice by means of electronic or other mail to Customer's address on record in Robot R&R account information. Sections 11 and 16 through and including 20 will survive the termination or expiration of the Term or these Terms of Service.                             

        UPON PLACING AN ORDER FOR THE DOUBLE 2 TELEPRESENCE ROBOT, YOU ARE AUTHORIZING THAT YOU WILL BE ABIDING BY THESE TERMS AND CONDITIONS.    

          Free Standard Shipping On All Orders (Excluding Robomow)!

          Free Standard Shipping with any online purchase (excluding Robomow). Orders typically arrive within 3-7 business days. Items shipped directly from the vendor or to Alaska and Hawaii have longer delivery lead times. This offer does not apply to international, Puerto Rico or Business Direct orders.

          Order Confirmation:

          As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

          Order Shipment:

          If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@myrobotrr.com.

          Damages and Defective Products:

          Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  Claims for shipping damages or defective materials must be in writing and received by Robot R&R within seven (7) days after receipt of shipment by buyer. Failure to make such claim within the stated period shall constitute an irrevocable acceptance of the goods and an admission that the goods fully comply with all the terms and conditions of the buyer's order.If your item(s) do arrived damaged, please send photos to info@myrobotrr.com and we will process an insurance claim on your behalf.

          Cancellations, Refunds, & Returns:

          All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  Refunds will only be issued to the original credit card that you use when placing your order. You must first advise us by emailing us at info@myrobotrr.com. Robot R&R will provide you with a Return Merchandise Authorization (RMA) number and the shipping return address. No returns will be accepted without having previously obtained a RMA number. The product must then be returned in its original packaging (in perfect condition for resale) with its receipt and a small note for the reason of the return and your RMA number to shipping return address designated with your RMA number. The note will help us to serve you better and improve our products. Free returns will only be honored if the return is within 7 days of receipt or if return is a result of a shipping error on our part; otherwise, you must also cover the cost of returning the product. Item and shipping reimbursement will be denied for any products which do not conform to the above mentioned conditions. 

          *Note there are no returns on Robomow products or Makerbot products per the manufacturer's policy

          * Return Payments may be issued back to the credit card within 2 weeks

          At Robot R&R we strive to achieve and consistently improve customer satisfaction. We want you to order from us with confidence, knowing that you are getting quality products from an authorized retailer, in the top brands in our industry, for the lowest possible price.

           

          30 Day Money Back Guarantee

          We want you to be fully satisfied with every item that you purchase from www.myrobotrr.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price with free shipping (free shipping only applies if return is within 7 days of receipt or if return is a result of a shipping error on our part). The item must be returned, unused, or used but in new/excellent condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit (Please contact us to ensure proper return and shipping information prior to shipping/returning the product, see Free Shipping & Returns).

          Our 30 day money back guarantee is in addition to your manufacturer’s warranty.

            

          100% Price Guarantee

          We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

          To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly. 

           

          Our 100% Price Guarantee has some limitations:

          • You must purchase the item from our website before requesting your Price Match Guarantee
          • Promotions such as rebates and buy one, get one free offers are not eligible
          • The item must be in stock on the competitors website
          • The competitor must be an online store, they may not have a retail location
          • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
          • The competitor must be an Authorized Retailer of the product in question
          • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

          We Also Recommend
          Sale

          Unavailable

          Sold Out