Menu
Cart 0
DJI Phantom 4 Pro+ Quadcopter,Intermediate, Camera Included, 3 Axis Gimbal, K, 20 MP, Yes FPV Solution, 30 min., 22965 ft.

DJI Phantom 4 Pro+ Quadcopter,Intermediate, Camera Included, 3 Axis Gimbal, K, 20 MP, Yes FPV Solution, 30 min., 22965 ft.

DJI

Item #:

  • $ 1,79900

Merchant Equipment Store Credit Card Logos

5% Off Orders! (Excludes Robowmow) Enter "ROBOSUMMER5" At Checkout.

Offer Ends:


Shopify secure badge

This item is out of stock.

Shipping & Returns: Free Shipping. Free Returns. All The Time. Learn More.

Questions? Quick Help

DJI Phantom 4 Pro+ Quadcopter,Intermediate, Camera Included, 3 Axis Gimbal, K, 20 MP, Yes FPV Solution, 30 min., 22965 ft.

DJI Phantom 4 Pro+ Quadcopter

 

 

The Phantom 4 Pro+ from DJI boasts a 3-axis-stabilized gimbal camera with a 20MP, 1" CMOS sensor capable of shooting up to 4K/60fps video and well as photo bursts at up to 14 fps. The hull has been updated from the previous Phantom 4, now featuring magnesium alloy construction for increased rigidity and reduced weight. The FlightAutonomy system adds dual rear-vision sensors plus infrared sensing for a total of five directions of obstacle sensing and four directions of obstacle avoidance. The Phantom 4 Pro+ features a high-luminance display integrated into the remote controller.

GIMBAL CAMERA WITH 1" CMOS SENSOR

The onboard camera features a first for the Phantom line: a 1-inch 20-megapixel CMOS sensor. A custom-engineered lens made up of eight elements is arranged in seven groups. The camera boasts a mechanical aperture that eliminates rolling shutter distortion that can occur when taking images of fast moving subjects or when flying at high speed and a mechanical focus.

1" CMOS Sensor

Sensor size is often more important to image quality than the number of pixels, because a larger sensor has dynamic range, better signal-to-noise ratio, and boosted low light performance. The 1" 20MP CMOS sensor in the Phantom 4 Pro+ is almost four times the size of the Phantom 4's 1/2.3" sensor. It uses larger pixels and has a maximum ISO of up to 12,800 as well as increased contrast.

H.264 and H.265 4K Video Recording

Powerful video processing supports H.264 4K videos at 60 fps or H.265 4K at 30 fps, both recorded in a 100 Mbps bitrate. Advanced sensors and processors ensure everything is captured with more image detail and the image data needed for manipulation in post-production.

Production-Optimized 4K

An enhanced video processing system allows video to be captured in cinema- and production- optimized DCI 4K (4096 x 2160) at 60 fps and a bitrate of 100 Mbps. The Phantom 4 Pro+ also supports the H.265 video codec at 30 fps in 4K resolution. For a given bitrate, H.265 doubles the amount of image processing as H.264, resulting in significantly enhanced image quality from a more efficient compression. Record in the high dynamic range D-log mode to make the most of this image data for color grading.

High Resolution Lens

The Phantom 4 Pro+ camera has an aerial-optimized f/2.8 wide-angle lens with a 24 mm equivalent focal length. It features eight elements — two aspherical — arranged in seven groups that fit into a smaller, more compact frame. Its images are consistently detailed with low distortion and low dispersion, ensuring that photos and videos are sharp and vivid.

Mechanical Shutter

Capturing objects moving at high speed has always been a challenge for flying cameras using an electronic shutter. This is why the Phantom 4 Pro+ is the first DJI Phantom to use a mechanical shutter and a large-aperture prime lens. A maximum mechanical shutter speed of 1/2000-second eliminates motion blur and "jello effect" caused by shooting a fast moving object with a rolling electronic shutter. The electronic shutter has also been improved with a max shutter speed of 1/8000-second, and a there is Burst Mode shoot capable of shooting 14 fps at 20 megapixels to catch the perfect moment.

REMOTE CONTROLLER WITH LIGHTBRIDGE HD VIDEO LINK

The Phantom 4 Remote Controller with 1080p Display controller integrates an upgraded Lightbridge HD video transmission system that adds 5.8 GHz transmission support. The ability to choose between 2.4 GHz and 5.8 GHz allows pilots to cut through interference and eliminates image lag caused when flying in an area with extensive 2.4 GHz frequency use. Normally, Wi-Fi video transmission systems use a 2.4 GHz frequency to work with a controller using a 5.8 GHz frequency, as this prevents interference that can occur when both use the same frequency.

Lightbridge HD Video Link

The Lightbridge HD video transmission system used in the Phantom 4 Pro+ uses TDM (Time Division Multiplexing) to transmit signals, allowing it to send controller signals and receive video transmission signals at the same frequency. As the 2.4 GHz frequency band is often affected by Wi-Fi, 4G cell towers, and other types of interference in urban areas, a 5.8 GHz band will increase transmission reliability. When switched on, the Phantom 4 The Phantom 4 Pro+ features a high-luminance display integrated into the remote controller. evaluates local signal levels, automatically choosing the transmission frequency with the lowest level of interference. This enables a maximum video transmission range of 4.3 miles.

Integrated 1080p Display

A 5.5" 1080p screen integrated w offers 1000 cd/m² of brightness, more than twice as bright as conventional smart devices. It makes bright, vivid colors easily visible in direct sunlight. With this screen, a mobile device is not required, simplifying pre-flight preparations. As the DJI GO app is built into the screen, hardware and software can be fully optimized, further reducing video lag. Integration of an HDMI port, microSD card slot, microphone, embedded loudspeaker, and Wi-Fi connection allow images to be edited inside DJI GO to be shared almost instantly. Lastly, a five-hour battery life makes the Phantom 4 Pro+ a complete aerial imaging solution.

INTELLIGENT FLIGHT MODES

Draw

With Draw, simply draw a route on screen and the Phantom 4 Pro+ will move in that direction while keeping its altitude locked. This allows the pilot to focus on camera control and enables more complex shots. There are two Draw modes that can be used in different scenarios:

Standard: The aircraft follows the route at a constant speed with the camera facing in the direction of flight.

Free: The aircraft only moves along the route when instructed. In this mode, the camera can face in any direction during a flight.

ActiveTrack

Following fast-moving objects can be very challenging, but advanced, image-recognition algorithms used by the Phantom 4 Pro+ allow it to recognize and track an object while keeping it in frame. This algorithm also recognizes a range of subjects, from people to vehicles to animals, and will adjust its flight dynamics to match, ensuring smoother shots. Pilots can now choose between:

Trace: Follow behind or in front of a subject, avoiding obstacles automatically.

Profile: Fly alongside a subject at a variety of angles to get profile shots of the subject.

Spotlight: Keep the camera trained on a subject while the aircraft flies almost anywhere.

TapFly

Fly in any direction visible on-screen with a simple tap. Tap anywhere on-screen to smoothly adjust the direction of flight while automatically avoiding obstacles and tap the screen again or use control sticks to change direction. An AR route function shows the aircraft's real-time flight direction for reference as its route is adjusted. As it can be difficult to control altitude, course, speed and camera pitch simultaneously using joysticks, TapFly Free allows a pilot to set the direction of flight, allowing them to turn the Phantom 4 Pro+ or tilt the gimbal as required without changing the direction of flight. In total, there are now three TapFly modes:

TapFly Forward: Tap to fly in the selected direction

TapFly Backward: Tap to fly in the opposite direction of the tap, i.e. tap in the bottom right corner of the screen to fly backward towards the top left.

TapFly Free: Lock the forward direction of the Phantom without locking the camera direction allowing it to turn as it flies.

Note: Obstacle Avoidance is not available with TapFly Free.

Return to Home

In its Return to Home mode, the Phantom 4 Pro+ can automatically choose the best route to return home depending on environmental conditions. It records its route as it flies, allowing it to return along the same route avoiding obstacles if the control signal is disconnected.

Based on its altitude at the time of disconnection, the Phantom 4 Pro is also able to adjust its flight path to avoid obstacles it has seen during its flight. At takeoff, the Phantom 4 Pro+ will record the scene below and compare its recording with what it sees as it returns, for more precise landing. It can also detect the ground to see whether there is suitable spot for landing. If any obstacles are found, or there is water on the ground, it will alert the pilot and hover at an appropriate height, helping the aircraft to land more safely.

Gesture Mode

With Gesture Mode, selfies can be captured using a few gestures without the remote controller. Computer vision technology allows the Phantom 4 Pro+ to take instructions through gestures. The subject simply lifts their arms when facing the camera and the aircraft will recognize this movement by locking on and placing the subject in the center of the frame. When ready for a photo, the subject holds their arms out to signal the aircraft. A three second countdown will begin, making time to strike a pose, allowing moments to be captured without the remote control.

FLIGHT CONTROL SYSTEM

Flight Modes

Different productions require different flight characteristics, and the Phantom 4 Pro offers three modes for flight: P, A and S. Switching between them allows pilots to get the control they need, whether they seek smoothness, simplicity, intelligent navigation, or speed. In Position Mode (P), TapFly, ActiveTrack, obstacle sensing and positioning features are available. Sport Mode (S) adds extra agility and higher speed, reaching 45 mph . Attitude Mode (A) switches off satellite stabilization and holds the Phantom 4 Pro+'s altitude. It is ideal for experienced pilots looking to capture smoother footage. Tripod Mode, which limits speed to 4 mph provides precision control for fine framing and indoor flying. Both the infrared sensing system and vision sensors are enabled in these modes for a safer flight experience.

Sensor Redundancy

The Phantom 4 Pro+ features dual compass modules and dual IMU units, making it more reliable when compared to many hexacopters and octocopers. Compasses and IMUs are important sensors to ensure a stable flight and the Phantom 4 Pro+ constantly compares the data it receives through both pairs. This data is run through various algorithms to check accuracy, and any inaccurate data is simply discarded without affecting flight, keeping flight steady and reliable.

Intelligent Battery System

Professional aerial imaging benefits from longer flight times. The Phantom 4 Pro+ features a maximum flight time of 30 minutes, providing more time in the air to capture the perfect shot. The DJI GO app shows battery lifetime and calculates remaining flight times according to distance traveled and more. It will give alerts when it reaches a minimum safe amount required for a safe journey back to the takeoff point. An advanced battery management system is also in place to prevent overcharging and over draining. When placed in longer term storage, batteries will discharge power to maintain good health.

Item Measurement

Height: 16.90
Width: 9.20
Length: 13.50
Weight: 10.69

Free Standard Shipping On All Orders (Excluding Robomow)!

Free Standard Shipping with any online purchase (excluding Robomow). Orders typically arrive within 3-7 business days. Items shipped directly from the vendor or to Alaska and Hawaii have longer delivery lead times. This offer does not apply to international, Puerto Rico or Business Direct orders.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@myrobotrr.com.

Damages and Defective Products:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  Claims for shipping damages or defective materials must be in writing and received by Robot R&R within seven (7) days after receipt of shipment by buyer. Failure to make such claim within the stated period shall constitute an irrevocable acceptance of the goods and an admission that the goods fully comply with all the terms and conditions of the buyer's order.If your item(s) do arrived damaged, please send photos to info@myrobotrr.com and we will process an insurance claim on your behalf.

Cancellations, Refunds, & Returns:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  Refunds will only be issued to the original credit card that you use when placing your order. You must first advise us by emailing us at info@myrobotrr.com. Robot R&R will provide you with a Return Merchandise Authorization (RMA) number and the shipping return address. No returns will be accepted without having previously obtained a RMA number. The product must then be returned in its original packaging (in perfect condition for resale) with its receipt and a small note for the reason of the return and your RMA number to shipping return address designated with your RMA number. The note will help us to serve you better and improve our products. Free returns will only be honored if the return is within 7 days of receipt or if return is a result of a shipping error on our part; otherwise, you must also cover the cost of returning the product. Item and shipping reimbursement will be denied for any products which do not conform to the above mentioned conditions. 

*Note there are no returns on Robomow products or Makerbot products per the manufacturer's policy

* Return Payments may be issued back to the credit card within 2 weeks

At Robot R&R we strive to achieve and consistently improve customer satisfaction. We want you to order from us with confidence, knowing that you are getting quality products from an authorized retailer, in the top brands in our industry, for the lowest possible price.

 

30 Day Money Back Guarantee

We want you to be fully satisfied with every item that you purchase from www.myrobotrr.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price with free shipping (free shipping only applies if return is within 7 days of receipt or if return is a result of a shipping error on our part). The item must be returned, unused, or used but in new/excellent condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit (Please contact us to ensure proper return and shipping information prior to shipping/returning the product, see Free Shipping & Returns).

Our 30 day money back guarantee is in addition to your manufacturer’s warranty.

  

100% Price Guarantee

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly. 

 

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Looking for answers?  Find out more at our frequently asked questions at the links below:

 

Robotic Lawn Mowers FAQs

Robotic Pool Vacuums FAQs

Robotic Vacuum Cleaners

Robotic Floor Cleaners FAQs

 

Please let us know if you have any further questions by sending us an email at info@myrobotrr.com, through live chat, or giving us a call at 1-844-ROBOTRR.

 

DJI Phantom 4 Pro+ Quadcopter,Intermediate, Camera Included, 3 Axis Gimbal, K, 20 MP, Yes FPV Solution, 30 min., 22965 ft.

DJI Phantom 4 Pro+ Quadcopter

 

 

The Phantom 4 Pro+ from DJI boasts a 3-axis-stabilized gimbal camera with a 20MP, 1" CMOS sensor capable of shooting up to 4K/60fps video and well as photo bursts at up to 14 fps. The hull has been updated from the previous Phantom 4, now featuring magnesium alloy construction for increased rigidity and reduced weight. The FlightAutonomy system adds dual rear-vision sensors plus infrared sensing for a total of five directions of obstacle sensing and four directions of obstacle avoidance. The Phantom 4 Pro+ features a high-luminance display integrated into the remote controller.

GIMBAL CAMERA WITH 1" CMOS SENSOR

The onboard camera features a first for the Phantom line: a 1-inch 20-megapixel CMOS sensor. A custom-engineered lens made up of eight elements is arranged in seven groups. The camera boasts a mechanical aperture that eliminates rolling shutter distortion that can occur when taking images of fast moving subjects or when flying at high speed and a mechanical focus.

1" CMOS Sensor

Sensor size is often more important to image quality than the number of pixels, because a larger sensor has dynamic range, better signal-to-noise ratio, and boosted low light performance. The 1" 20MP CMOS sensor in the Phantom 4 Pro+ is almost four times the size of the Phantom 4's 1/2.3" sensor. It uses larger pixels and has a maximum ISO of up to 12,800 as well as increased contrast.

H.264 and H.265 4K Video Recording

Powerful video processing supports H.264 4K videos at 60 fps or H.265 4K at 30 fps, both recorded in a 100 Mbps bitrate. Advanced sensors and processors ensure everything is captured with more image detail and the image data needed for manipulation in post-production.

Production-Optimized 4K

An enhanced video processing system allows video to be captured in cinema- and production- optimized DCI 4K (4096 x 2160) at 60 fps and a bitrate of 100 Mbps. The Phantom 4 Pro+ also supports the H.265 video codec at 30 fps in 4K resolution. For a given bitrate, H.265 doubles the amount of image processing as H.264, resulting in significantly enhanced image quality from a more efficient compression. Record in the high dynamic range D-log mode to make the most of this image data for color grading.

High Resolution Lens

The Phantom 4 Pro+ camera has an aerial-optimized f/2.8 wide-angle lens with a 24 mm equivalent focal length. It features eight elements — two aspherical — arranged in seven groups that fit into a smaller, more compact frame. Its images are consistently detailed with low distortion and low dispersion, ensuring that photos and videos are sharp and vivid.

Mechanical Shutter

Capturing objects moving at high speed has always been a challenge for flying cameras using an electronic shutter. This is why the Phantom 4 Pro+ is the first DJI Phantom to use a mechanical shutter and a large-aperture prime lens. A maximum mechanical shutter speed of 1/2000-second eliminates motion blur and "jello effect" caused by shooting a fast moving object with a rolling electronic shutter. The electronic shutter has also been improved with a max shutter speed of 1/8000-second, and a there is Burst Mode shoot capable of shooting 14 fps at 20 megapixels to catch the perfect moment.

REMOTE CONTROLLER WITH LIGHTBRIDGE HD VIDEO LINK

The Phantom 4 Remote Controller with 1080p Display controller integrates an upgraded Lightbridge HD video transmission system that adds 5.8 GHz transmission support. The ability to choose between 2.4 GHz and 5.8 GHz allows pilots to cut through interference and eliminates image lag caused when flying in an area with extensive 2.4 GHz frequency use. Normally, Wi-Fi video transmission systems use a 2.4 GHz frequency to work with a controller using a 5.8 GHz frequency, as this prevents interference that can occur when both use the same frequency.

Lightbridge HD Video Link

The Lightbridge HD video transmission system used in the Phantom 4 Pro+ uses TDM (Time Division Multiplexing) to transmit signals, allowing it to send controller signals and receive video transmission signals at the same frequency. As the 2.4 GHz frequency band is often affected by Wi-Fi, 4G cell towers, and other types of interference in urban areas, a 5.8 GHz band will increase transmission reliability. When switched on, the Phantom 4 The Phantom 4 Pro+ features a high-luminance display integrated into the remote controller. evaluates local signal levels, automatically choosing the transmission frequency with the lowest level of interference. This enables a maximum video transmission range of 4.3 miles.

Integrated 1080p Display

A 5.5" 1080p screen integrated w offers 1000 cd/m² of brightness, more than twice as bright as conventional smart devices. It makes bright, vivid colors easily visible in direct sunlight. With this screen, a mobile device is not required, simplifying pre-flight preparations. As the DJI GO app is built into the screen, hardware and software can be fully optimized, further reducing video lag. Integration of an HDMI port, microSD card slot, microphone, embedded loudspeaker, and Wi-Fi connection allow images to be edited inside DJI GO to be shared almost instantly. Lastly, a five-hour battery life makes the Phantom 4 Pro+ a complete aerial imaging solution.

INTELLIGENT FLIGHT MODES

Draw

With Draw, simply draw a route on screen and the Phantom 4 Pro+ will move in that direction while keeping its altitude locked. This allows the pilot to focus on camera control and enables more complex shots. There are two Draw modes that can be used in different scenarios:

Standard: The aircraft follows the route at a constant speed with the camera facing in the direction of flight.

Free: The aircraft only moves along the route when instructed. In this mode, the camera can face in any direction during a flight.

ActiveTrack

Following fast-moving objects can be very challenging, but advanced, image-recognition algorithms used by the Phantom 4 Pro+ allow it to recognize and track an object while keeping it in frame. This algorithm also recognizes a range of subjects, from people to vehicles to animals, and will adjust its flight dynamics to match, ensuring smoother shots. Pilots can now choose between:

Trace: Follow behind or in front of a subject, avoiding obstacles automatically.

Profile: Fly alongside a subject at a variety of angles to get profile shots of the subject.

Spotlight: Keep the camera trained on a subject while the aircraft flies almost anywhere.

TapFly

Fly in any direction visible on-screen with a simple tap. Tap anywhere on-screen to smoothly adjust the direction of flight while automatically avoiding obstacles and tap the screen again or use control sticks to change direction. An AR route function shows the aircraft's real-time flight direction for reference as its route is adjusted. As it can be difficult to control altitude, course, speed and camera pitch simultaneously using joysticks, TapFly Free allows a pilot to set the direction of flight, allowing them to turn the Phantom 4 Pro+ or tilt the gimbal as required without changing the direction of flight. In total, there are now three TapFly modes:

TapFly Forward: Tap to fly in the selected direction

TapFly Backward: Tap to fly in the opposite direction of the tap, i.e. tap in the bottom right corner of the screen to fly backward towards the top left.

TapFly Free: Lock the forward direction of the Phantom without locking the camera direction allowing it to turn as it flies.

Note: Obstacle Avoidance is not available with TapFly Free.

Return to Home

In its Return to Home mode, the Phantom 4 Pro+ can automatically choose the best route to return home depending on environmental conditions. It records its route as it flies, allowing it to return along the same route avoiding obstacles if the control signal is disconnected.

Based on its altitude at the time of disconnection, the Phantom 4 Pro is also able to adjust its flight path to avoid obstacles it has seen during its flight. At takeoff, the Phantom 4 Pro+ will record the scene below and compare its recording with what it sees as it returns, for more precise landing. It can also detect the ground to see whether there is suitable spot for landing. If any obstacles are found, or there is water on the ground, it will alert the pilot and hover at an appropriate height, helping the aircraft to land more safely.

Gesture Mode

With Gesture Mode, selfies can be captured using a few gestures without the remote controller. Computer vision technology allows the Phantom 4 Pro+ to take instructions through gestures. The subject simply lifts their arms when facing the camera and the aircraft will recognize this movement by locking on and placing the subject in the center of the frame. When ready for a photo, the subject holds their arms out to signal the aircraft. A three second countdown will begin, making time to strike a pose, allowing moments to be captured without the remote control.

FLIGHT CONTROL SYSTEM

Flight Modes

Different productions require different flight characteristics, and the Phantom 4 Pro offers three modes for flight: P, A and S. Switching between them allows pilots to get the control they need, whether they seek smoothness, simplicity, intelligent navigation, or speed. In Position Mode (P), TapFly, ActiveTrack, obstacle sensing and positioning features are available. Sport Mode (S) adds extra agility and higher speed, reaching 45 mph . Attitude Mode (A) switches off satellite stabilization and holds the Phantom 4 Pro+'s altitude. It is ideal for experienced pilots looking to capture smoother footage. Tripod Mode, which limits speed to 4 mph provides precision control for fine framing and indoor flying. Both the infrared sensing system and vision sensors are enabled in these modes for a safer flight experience.

Sensor Redundancy

The Phantom 4 Pro+ features dual compass modules and dual IMU units, making it more reliable when compared to many hexacopters and octocopers. Compasses and IMUs are important sensors to ensure a stable flight and the Phantom 4 Pro+ constantly compares the data it receives through both pairs. This data is run through various algorithms to check accuracy, and any inaccurate data is simply discarded without affecting flight, keeping flight steady and reliable.

Intelligent Battery System

Professional aerial imaging benefits from longer flight times. The Phantom 4 Pro+ features a maximum flight time of 30 minutes, providing more time in the air to capture the perfect shot. The DJI GO app shows battery lifetime and calculates remaining flight times according to distance traveled and more. It will give alerts when it reaches a minimum safe amount required for a safe journey back to the takeoff point. An advanced battery management system is also in place to prevent overcharging and over draining. When placed in longer term storage, batteries will discharge power to maintain good health.

Item Measurement

Height: 16.90
Width: 9.20
Length: 13.50
Weight: 10.69

Free Standard Shipping On All Orders (Excluding Robomow)!

Free Standard Shipping with any online purchase (excluding Robomow). Orders typically arrive within 3-7 business days. Items shipped directly from the vendor or to Alaska and Hawaii have longer delivery lead times. This offer does not apply to international, Puerto Rico or Business Direct orders.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@myrobotrr.com.

Damages and Defective Products:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  Claims for shipping damages or defective materials must be in writing and received by Robot R&R within seven (7) days after receipt of shipment by buyer. Failure to make such claim within the stated period shall constitute an irrevocable acceptance of the goods and an admission that the goods fully comply with all the terms and conditions of the buyer's order.If your item(s) do arrived damaged, please send photos to info@myrobotrr.com and we will process an insurance claim on your behalf.

Cancellations, Refunds, & Returns:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  Refunds will only be issued to the original credit card that you use when placing your order. You must first advise us by emailing us at info@myrobotrr.com. Robot R&R will provide you with a Return Merchandise Authorization (RMA) number and the shipping return address. No returns will be accepted without having previously obtained a RMA number. The product must then be returned in its original packaging (in perfect condition for resale) with its receipt and a small note for the reason of the return and your RMA number to shipping return address designated with your RMA number. The note will help us to serve you better and improve our products. Free returns will only be honored if the return is within 7 days of receipt or if return is a result of a shipping error on our part; otherwise, you must also cover the cost of returning the product. Item and shipping reimbursement will be denied for any products which do not conform to the above mentioned conditions. 

*Note there are no returns on Robomow products or Makerbot products per the manufacturer's policy

* Return Payments may be issued back to the credit card within 2 weeks

At Robot R&R we strive to achieve and consistently improve customer satisfaction. We want you to order from us with confidence, knowing that you are getting quality products from an authorized retailer, in the top brands in our industry, for the lowest possible price.

 

30 Day Money Back Guarantee

We want you to be fully satisfied with every item that you purchase from www.myrobotrr.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price with free shipping (free shipping only applies if return is within 7 days of receipt or if return is a result of a shipping error on our part). The item must be returned, unused, or used but in new/excellent condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit (Please contact us to ensure proper return and shipping information prior to shipping/returning the product, see Free Shipping & Returns).

Our 30 day money back guarantee is in addition to your manufacturer’s warranty.

  

100% Price Guarantee

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly. 

 

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

We Also Recommend
Sale

Unavailable

Sold Out