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Our Guarantee

At Robot R&R we strive to achieve and consistently improve customer satisfaction. We want you to order from us with confidence, knowing that you are getting quality products from an authorized retailer, in the top brands in our industry, for the lowest possible price.

 

30 Day Money Back Guarantee

We want you to be fully satisfied with every item that you purchase from www.myrobotrr.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price with free shipping (free shipping only applies if return is within 7 days of receipt or if return is a result of a shipping error on our part). The item must be returned, unused, or used but in new/excellent condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit (Please contact us to ensure proper return and shipping information prior to shipping/returning the product, see Free Shipping & Returns).

Our 30 day money back guarantee is in addition to your manufacturer’s warranty.

  

100% Price Guarantee

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly. 

 

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
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